Terms of sale

Seller

Mihai Stana Ionescu, Tax ID 03236201D, Ana Frank, 20, Valdemoro Madrid Spain. Contact: [email protected].

What you buy

Nacionaliza is a study tool to prepare the CCSE test and Spanish nationality. Studying the 300 questions and taking a mock exam is free. Paid plans add, for the period you choose:

• Unlimited mock exams with history.
• Review of your mistakes with spaced repetition.
• A readiness indicator and statistics per task.
• The tool to prepare your nationality file.
• In the plan with DELE A2, DELE A2 practice when it is available.

Nacionaliza is not an official service. It does not handle registrations, fees or applications, and passing the exam is up to you.

Price and payment

The price of each plan is shown on the pricing page before you pay and includes VAT. Payment is by card through Stripe, which processes the payment data. We never see or store your card number.

Renewal

Plans renew automatically at the end of each period, for the same period and at the current price. Before every renewal we email you the amount and the date of the charge. If the price changes, we tell you beforehand and you can cancel at no cost.

Cancellation

You can cancel the renewal at any time from your account, in one click. You keep access until the end of the period already paid and you are not charged again.

Right of withdrawal

As a consumer you have 14 calendar days from the purchase to withdraw without giving reasons. Because this is digital content supplied immediately, when you pay we ask you to agree expressly to start using it now. If you agree, you lose the right of withdrawal once you start using the plan, as allowed by article 103 m) of the Spanish consumer protection law (Texto Refundido de la Ley General para la Defensa de los Consumidores y Usuarios). If you have not used it, you can withdraw by writing to [email protected]. What we refund in other cases is in the refund policy.

Liability

The content is for studying and is not legal advice. We check the explanations carefully, but rules and questions change: always check the official information before you apply.

Law and complaints

These terms are governed by Spanish law, and the Spanish version prevails. If you have a complaint, write to [email protected]. You can also go to the consumer services of your region in Spain.